We'd Love to Hear From You

Get In Touch

Whether you're planning your first visit or your fifth, Lisa and the team are here to help. We respond personally to every message, usually within a few hours.

Send Us a Message

Tell us about your ideal trip and we'll come back to you personally with availability, recommendations and anything else you need to plan the perfect Cayman escape.

What Can We Help With?
We respond personally to every message. Your details are never shared with third parties.

Contact Details

Toll-Free US / Canada
Direct / WhatsApp
Address
Villas of the Galleon
West Bay Road
Seven Mile Beach
Grand Cayman, KY1-1202
Office Hours
Mon–Sat: 8am–6pm (Cayman/EST)
Urgent messages answered 7 days.

Personal Response Guarantee

Lisa personally reads every message. During business hours, expect a personal reply within 2–3 hours. We never use automated responses.

Before You Write

Quick Answers

Our most common questions, answered below so you don't have to wait.

How do I check if my preferred villa is available?
The fastest way is our live booking engine for real-time availability. Alternatively, send us a message with your dates and we'll respond personally within a few hours.
Can I pay a deposit to hold a villa?
Yes. We accept a 25% deposit to hold your preferred villa for up to 5 days while you confirm flights and travel arrangements. The balance is due 60 days before arrival.
What is your cancellation policy?
Full refund for cancellations 60+ days before arrival; 50% refund between 30–60 days; no refund inside 30 days. We strongly recommend travel insurance. Contact us to discuss flexible arrangements for special circumstances.
Do you accept credit cards?
Yes — Visa, Mastercard and American Express via secure payment processing. Bank transfer also available. We never store payment details.
Is there a minimum age to rent?
The lead guest must be at least 25 years of age. Guests of all ages are welcome — just let us know if you need a cot or high chair and we'll arrange it before arrival.

Ready to Book Direct?

Skip the message and go straight to our live booking engine — check real-time availability and secure your villa in minutes.

Check Live Availability